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Wednesday, October 27, 2010

WAYS TO GET UR MONEY BACK

here are a few ways to get your money back on issues:
  • don't be mean or rude.  getting angry is never the solution
  • don't wait.  the sooner you resolve issues as it happens, the faster you will get results
  • loyalty matters.  let them know you are a preferred customer or are part of a rewards program
  • know what you want before you call.  ask company what they will do for you.  if not, YOU tell them what you want
  • keep records.  write down people's names, time and date called, etc.
  • the pen is mightier than the sword.  write the head of the company.  if the manager won't do anything, the CEO will
  • BBB.  they've been doing this for years and they know what they're doing